The Best Kept Secret Weapon in War on Escalating IT Expenses

IT services and pricing are in a state of perpetual change but one thing remains constant –
organizations are overpaying.

Changes occurring in IT services and pricing include;

  • Organizations are purchasing more services than in the past to meet current and future requirements.
  • Organizations are migrating to newer technology and adding services.
  • Carriers are dramatically increasing the prices of “legacy services” to encourage migration to newer technology. 

The conventional wisdom about IT service costs is that as newer network technologies decrease the carriers’ costs, they can offer better, faster, and cheaper services to customers.  But the reality is
that virtually every organization is paying more than they should for IT services.

Over a decade ago Gartner Group, Inc. the world's leading information technology research and advisory company, estimated 10% of your IT service spend is unnecessary. As telecom services have become more complex, this percentage is sure to have increased. Our work in IT expense audits over the past decade supports that assumption. We have examined thousands of invoices over the years, and we have never found an organization which is not overpaying for carrier services.  This can add up to tens or even hundreds of thousands of dollars each month.

How can organizations fight the increasing costs and prevent overpaying? One of the easiest ways is to have an expert in telecom taxation and carrier contracts conduct a thorough audit of charges. Why hire an expert to do your audit? Carrier contracts and the associated tariffs, taxes and fees can be complicated and it is often unclear which expenses are unnecessary.

What our clients say about the benefits of working with Overcharge Recovery Group:

Expertise and Depth of Knowledge:
"Overcharge Recovery Group is very knowledgeable on taxes and tariffs"
"Expert knowledge about telecom regulations" 
"Superb knowledge of telecommunications billing nuances"
"Has generously shared their knowledge and/or findings to ensure future independence"
"Educated us in the process"  

A Liberating Partnership:
"(They) work in the background and deal with the carriers directly"
"We leave them to do the job and they come back with results"
"Overcharge Recovery Group does all the legwork and requires little of our time"
"Seamless and professional service that saved our staff time"
"Gave us the space and time to do our essential work"  

Strong Character:
"Conducted themselves in a professional manner demonstrating the utmost of integrity"
"They’re courteous, flexible, and unfailingly professional"
"Very professional and cooperative"

Real Results:
"Cut our telecom costs by 2/3 per month"
"Refund of $82,000 which is almost impossible to get that kind of money back"
"Helped us recover tens of thousands in refunds"

True Tenacity:
"Outstanding advocates for their customers"
"Downright tenacious"
"Persistent"
"Carriers can't ignore them"

Our valued clients include Providence Health & Services, Tenet Emanuel Medical Center, St. Joseph Health – Mission Hospital, Legacy Health, Saint John's Santa Monica CA, Enloe Medical Center, Kaweah Delta Healthcare District, College Hospital

For a no-cost, no-obligation preliminary assessment, contact Christine Nesbitt
at christine@overchargerecovery.org or 424-241-2196