Alameda Health System qualified for deep-discount government pricing but discounts were not being applied on all qualified services.


Overcharge Recovery Group (ORG) worked to make the carrier aware that their client was not receiving the discounts that they qualified for and were entitled to. ORG used their persistent and consistent approach with the carrier account rep to request the necessary changes. During the process, a new account rep was assigned to the client but ORG never let up. They forged a relationship with the new account team and brought this issue up for speedy resolution. Using their knowledge of carrier contracts, services and billing, ORG was able to work with new team to identify a solution and get the client the discounts they were entitled to.


After discounts were applied the client reduced costs by $282,600 per year

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