Navigating Early Termination Fees in Voice and Data Services Contracts

2024-01-23T16:41:39+00:00

Introduction In the ever-evolving landscape of business telecommunications, the management of Early Termination Fees (ETFs) in voice and data service contracts is a critical concern for large enterprises. As reliance on network service providers like AT&T, Lumen, and Verizon intensifies, it becomes imperative for businesses to navigate these fees with acumen to avoid unforeseen financial burdens. This comprehensive guide [...]

Navigating Early Termination Fees in Voice and Data Services Contracts2024-01-23T16:41:39+00:00

“The Six-Month Window” – Common Misconceptions in Telecom Billing

2024-01-15T19:33:33+00:00

Navigating telecom billing disputes can be a treacherous path filled with misunderstandings, one of which we recently encountered. A front-line representative from a phone company stated, "We can only refund overcharges for the last six months." However, this interpretation mixes two distinct concepts: the period within which a customer can report a problem and the actual recovery period. [...]

“The Six-Month Window” – Common Misconceptions in Telecom Billing2024-01-15T19:33:33+00:00

3 New Year’s Resolutions for Controlling IT Network Services Costs

2024-01-02T01:43:37+00:00

In today's fast-paced business world, controlling costs is a top priority for organizations of all sizes. One area that often goes overlooked but can significantly impact the bottom line is IT network services costs. We recently had the opportunity to chat with one of our past clients who shared his three New Year's resolutions for [...]

3 New Year’s Resolutions for Controlling IT Network Services Costs2024-01-02T01:43:37+00:00

5 Realizations From the $1.5 Million Dollar AT&T Overcharge Dispute

2022-04-11T14:16:23+00:00

Have you ever considered your company’s telephone bills as an area for potential cost reductions? Probably not. And if you’re one of the many who have yet to tap into a phone bill audit to determine just how much of your organization’s money is being spent on unnecessary expenses, the recent AT&T billing dispute is [...]

5 Realizations From the $1.5 Million Dollar AT&T Overcharge Dispute2022-04-11T14:16:23+00:00
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